PRIVACY AND POLICY
(Last
Updated and Effective as of May 14, 2009)
This
Privacy Policy (the "Policy") is an extension of the developer‘s ("our" or "we")
commitment to combine quality products and services with integrity, when you
provide Personal Information to us.
What Personal Information We Collect
Some information that identifies you as an individual ("Personal Information")
is gathered when you register with our Web Site (”Site”), or participate in
community activities, focus groups and interviews, sweepstakes and promotions
(including incentive programs). We also collect Personal Information about you
to the extent that you provide it to us online (e.g., by filling out forms on
the Site or by submitting such information in an e-mail message) and offline
(e.g., by filling out a comment card at one of our locations, or by registering
for information concerning community amenities). You provide your Personal
Information voluntarily.
Personal Information requested may include your name, your street mailing
address, your e-mail address, your telephone number and other information,
including information about your personal or business demographics
and your home purchasing preferences.
In addition, we may ask you to enter an ID, password or similar data
when you access this Site, so we can verify your right to access certain
portions of the Site.
We might also obtain Personal Information about you
provided to us by your friends, including your name and e-mail address, as this
Site allows visitors to the Site to send information about our community to
others via e-mail. If you choose to tell a friend about our community, we will
ask you for your friend's name and e-mail address. We endeavor to send to your
friend such e-mails. We may elect not to send the e-mail in certain
circumstances in our discretion (e.g., if the e-mail contains inappropriate or
inaccurate information or content). We store your friends' Personal Information
for the purposes of sending these e-mails, tracking the success of our referral
program and promoting our community. Your friend may contact us at
info@newlandcommunities.com to
request that we remove your friend's Personal Information from our database .
How do we use the Personal Information we collect?
Our goals
in collecting Personal Information from you include: (i) providing you with
information about the community such as: phase releases, pricing, amenities,
upgrades and enhancements, community events and other information we deem you
may find of interest; (ii) supporting business purposes, and community planning
endeavors, that we believe are reasonable and consistent with fair business
practices; (iii) notifying you if you are a winner of a sweepstakes, or to
provide any information regarding any promotion or incentive program, that you
have participated in; and (iv) contacting you concerning phased releases,
amenities, upgrades, enhancements, community events or activities, services and
products for new homes in the community that might be of interest to you. We
also use your Personal Information to determine other information that will be
delivered to you that may be targeted to your interests, as well as determining
what periodic marketing, promotional and other notices to provide to you. You
may, at any time, choose to not receive communications from us by "opting out"
of specific mailing lists and services by sending an e-mail requesting removal
to our Customer Service Department at:
info@newlandcommunities.com, or
by writing us at the mailing address listed below.
How We Share Personal Information
We may
disclose your Personal Information to homebuilders that participate with our
communities, to our affiliates (i.e., companies that we own, we are owned by, or
we are under common ownership with), to consultants, and to other third parties
with whom we have a business relationship. We may also disclose your Personal
Information to third parties as we deem necessary or desirable to provide
products and services that you have requested. Your Personal Information may
also be disclosed to third parties on an aggregate basis and in a manner that
does not reveal the personal identity of you or your business. For real estate
professionals who are participants in our Incentive Programs, as defined below,
we may disclose your Personal Information to a third party shipper, if
applicable, so that any incentives or rewards that you have earned pursuant to
the Incentive Program can be shipped and delivered to your home or business. We
may also disclose your Personal Information as we believe is reasonably
necessary to comply with law, regulation or other governmental authority.
Finally, we may disclose your Personal Information upon a transfer or sale to
another entity of all or a portion of our stock or assets to which this Policy
relates, or upon any other corporate reorganization.
Sweepstakes, Promotions and Community Activities.
We may from time to time offer sweepstakes, promotions (including incentive
programs), community activities, and other programs in which we may request
Personal Information. Your participation in any such sweepstakes, promotion,
activity or program will be subject to the official rules of such sweepstakes or
the terms and conditions of such promotion or activity, or any release that you
may sign,
and any additional related conditions that
may be posted on this or other applicable Web sites, or as otherwise provided.
Incentive
Programs and Similar Promotions for Real Estate Professionals
We may offer from time to time rewards programs and various
other sweepstakes, promotions and incentive programs (“Rewards Programs”)
specifically for real estate professionals, in which we request Personal
Information, such as your name, address, e-mail address and phone number. The participation of real estate
professionals in a Rewards Program will be subject to the terms and conditions,
or official rules, of such program, any release you may sign and any additional
related conditions that may be posted on this or other applicable Web sites, or
as otherwise provided.
Retention and Protection of Personal Information
Generally, we retain your Personal Information that we collect electronically on
our server or in our archives for as long as we reasonably need it. We may alter
this practice according to legal and business requirements. For example, we may
shorten the retention period for certain Personal Information if needed to free
up storage space, and we may lengthen the retention period for other Personal
Information if needed to comply with privacy standards or applicable law.
We
establish and maintain certain practices to help protect the confidentiality,
security and integrity of electronic Personal Information stored on our system.
Notwithstanding the foregoing, no computer system is completely secure, and
while the measures we implement are intended to reduce the likelihood of
security problems, there is no warranty or guarantee that our standard security
measures will prevent access to your Personal Information.
How to modify your Personal Information
You may
modify or update your Personal Information by sending an e-mail to our Customer
Service Department at:
info@newlandcommunities.com. Data management requests are administered in an
orderly manner to the extent feasible and within our direct control.
Other Limits to Your Privacy and Confidentiality
We may
disclose Personal Information in special cases when we have reason to believe
that disclosing the Personal Information is necessary for us to protect or
enforce our legal rights, or when we believe that the law requires it, and for
administrative and other purposes we deem necessary to maintain, service and
improve our products and services.
We
operate this Site (including without limitation its registration system) and
provide our services in good faith, but on an AS-IS, AS-AVAILABLE basis. ANY
WARRANTIES OF ACCURACY, QUALITY, TITLE, FITNESS, MERCHANTABILITY OR
NON-INFRINGEMENT ARE DISCLAIMED. WE ARE NOT LIABLE FOR DIRECT, INDIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES. UNDER NO CIRCUMSTANCES WILL WE BE LIABLE
FOR EVENTS BEYOND OUR DIRECT CONTROL. This Policy is governed by California law,
excluding conflicts of law principles. Any provision of this Policy that is
illegal or unenforceable shall be deemed automatically conformed to the minimum
requirements of law. Any legal actions against us must be commenced in
California within one year after the claim arose, or be barred.
Consent and Revisions
By using
or accessing our services or this Site, by participating in the activities or
programs outlined above, or similar activities or programs, or by providing
Personal Information, you agree to this Policy. This document supersedes any
prior communication on this topic and reflects the entire and exclusive Policy.
We reserve the right to revise this Policy from time to time, and will post any
revisions on this Site. Additionally, if you provide an e-mail address as part
of your registration, we may send an e-mail to such address to inform you of
changes to this Policy. Upon publication, the updated Policy will be deemed to
replace the prior version of this Policy. We encourage you to review our Web
site regularly for changes. If at any time, you do not agree with the terms in
the updated Policy or if you want to be removed from our database, please let us
know using the contact information below and we will remove your name and other
Personal Information from the database.
Your Questions and Comments
If you have questions about this Policy or would
like to be removed from our database, please send an e-mail to:
info@newlandcommunities.com, or
contact us by mail at:
National Director, Marketing & Communications
Newland Communities
9820 Towne Centre Drive
San Diego, California 92121
858-455-7503